Leadership, Management, Total Quality Management 

The author of the groundbreaking The Female Advantage,  a revolutionary approach to management for the post-industrial economy. In her highly acclaimed book The Female Advantage,  Sally Helgesen showed how the innovative management strategies of women executives differed from and bettered traditional organizational models. The Web Of Inclusion represents a quantum leap forward.  Here Helgesen presents a fully realized vision of the postindustrial organization: the web of inclusion.  Most organizations are still structured on a nineteenth century model: rigid, hierarchical, forcing workers into cookie-cutter roles.  But the twenty-first-century economy is fluid, technology-driven, based on creativity and relationships.  For companies to thrive, they must build "organizations for everyone."  Inclusive, flexible, interconnected, technology-enhanced, and human-centered, webs of inclusion perfectly mesh with the ever-changing demands of the information age. Helgesen lays out the theory behind her provocative vision of a new style of management, then profiles five organizations that have achieved extraordinary success by adopting webs of inclusion: Intel, the Miami Herald,  the Anixter Corporation, Beth Israel Hospital, and Nickelodeon. - from Amzon